Help & FAQ


Why can’t I login to my account?

Please contact customer service at to check your account status.

How to use promotional code?

Please use promo code in check out. All promotional code is time limited, please use it while it is still valid.

The price dropped after I placed the order, will i receive price difference?

No. Price may change without announcement, please subscribe to our mailing list for newest sales and deals.

Some item is not purchasable, why is that?

Some items have area restrictions, please contact customer service for detail.

Other questions?

Please don't hesitate to contact customer service at if you have any question.